786ba Privacy Policy — Your Information Is Safe With Us
We are fully transparent about how your personal information is collected, stored, and used. With SSL encryption and strict security measures, 786ba gives your privacy the highest priority.
1. Introduction & Scope
This privacy policy explains how 786ba ("we", "us", or "the platform") collects, stores, uses, and discloses your personal information. By using 786ba's website or services, you are considered to have agreed to the terms of this policy.
This policy applies to all 786ba users — both registered members and unregistered visitors. We reserve the right to update this policy at any time. Continued use of the website after any changes means you have accepted the revised policy.
2. What Information We Collect
786ba may collect various types of information from you. The types of information are described in detail below:
2.1 Information You Provide Directly
- Name, email address, mobile number, and date of birth — at the time of account registration.
- Documents submitted for identity verification (KYC) — such as a copy of your national ID card or passport.
- Financial information — bKash, Nagad, or Rocket account numbers.
- Messages or information you provide when contacting our support team.
2.2 Automatically Collected Information
- IP address, browser type and version, operating system, and device information.
- Your browsing history on the website — which pages you visited, how long you stayed, and where you came from.
- Information from cookies and similar tracking technologies (see section 7 for details).
- Login time, session duration, and game play history.
2.3 Information Received From Third Parties
We may sometimes receive information about you from third-party service providers — such as transaction confirmations during payment processing or identity verification data for fraud prevention. This information is always collected within the relevant legal framework.
3. How Your Information Is Used
786ba uses your information only for specific and legitimate purposes. Those purposes are clearly set out below:
Account Management
Your information is used to create and verify your account, ensure login security, and confirm your identity.
Transaction Processing
Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining a record of transactions.
Customer Support
Your information is used to resolve your complaints or questions accurately and promptly, and to improve the quality of support.
Fraud Prevention
Detecting unlawful activity, preventing money laundering, and maintaining the security of the platform.
Service Improvement
Analysing user experience to improve the platform's performance, game selection, and design.
Communications & Notifications
Sending important account notifications, security alerts, and promotional messages based on your preferences.
4. Who Your Information Is Shared With
786ba never sells or rents your personal information to third parties. However, we may share information in certain circumstances:
4.1 Service Provider Partners
We work with trusted third-party organisations for payment processing (bKash, Nagad, Rocket), identity verification, fraud prevention, and technical support. These organisations may only use your information in accordance with our instructions and under strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose information in response to a court order, government investigation, or legal process. In such cases, we will provide only the information legally required.
4.3 Responsible Gambling Organisations
As part of our commitment to responsible gambling practices, we may share necessary information with relevant organisations at a user's request or where protection is needed.
5. Security & Protection of Your Information
786ba applies industry-standard technical and organisational measures to protect your personal information.
- SSL Encryption: All information transmitted through our website is encrypted using SSL/TLS technology, so third parties cannot read it.
- Secure Servers: Your data is stored in secured data centres with active firewalls and access controls to prevent unauthorised access.
- Password Protection: Your password is never stored directly; it is encrypted using a strong hashing algorithm.
- Regular Security Audits: We conduct regular security audits to identify potential vulnerabilities.
- Staff Training: Only authorised members of our team have access to your information, and they are bound by strict confidentiality commitments.
Please keep in mind — transmitting information over the internet is not entirely risk-free. While we make every effort to ensure the highest level of security, we cannot guarantee perfect protection. It is your responsibility to keep your account password confidential and to log out after use.
6. Your Rights
You have several important rights regarding your personal information. 786ba respects these rights:
Right to Access
You may request to know what information we hold about you. We will provide you with a copy of that information within a reasonable time.
Right to Correction
If any information stored in your profile is incorrect or incomplete, you may request that it be corrected.
Right to Delete Your Account
In certain circumstances you may request that your account and related information be deleted. However, some information may need to be retained for a set period due to legal obligations.
Right to Opt Out of Marketing Communications
You can stop receiving promotional emails or messages at any time. Contact the support team to do so — this will not affect your access to the service.
To exercise any of the above rights, write to [email protected] or contact us via the site's live chat.
7. Cookies & Tracking Technologies
786ba uses cookies and similar technologies to improve site functionality and personalise your browsing experience.
7.1 Essential Cookies
These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, carry out security checks, and save preferences. The site will not work properly without these cookies.
7.2 Analytical Cookies
These help improve the quality of the service by collecting information on which pages are visited most and how users navigate the site. This information is collected entirely anonymously.
7.3 Cookie Controls
Cookies can be restricted or disabled from your browser settings. However, disabling essential cookies may cause some features of the site to stop working properly.
8. Data Retention Period
786ba does not keep your personal information longer than necessary. The retention period is determined based on the following:
- Active Accounts: Relevant information is retained for as long as the account remains active.
- Financial Transactions: Financial records are retained for the number of years required by applicable law.
- Closed Accounts: Even after an account is closed, some information may be retained for a set period to meet legal obligations.
- After Retention Period: Once the set period ends, information is securely deleted or anonymised.
9. Protection of Minors
786ba strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.
If we become aware that a minor has created an account, we will immediately delete that account and the associated information. If you find out that a minor is using our platform, please notify us at [email protected].
10. Changes & Updates to This Policy
786ba may update this privacy policy from time to time. For any significant changes, we will publish a notice on the website and update the "Last Updated" date at the top of the page.
If you continue to use 786ba after any changes, you will be considered to have accepted the revised policy. We therefore recommend checking this page regularly.